Here are a few lovely comments people have written on AskJo for you to enjoy!

  • OMG i have just made vanilla ice cream in my new almond cream kitchenaid stand mixer from your recipe Jo on the website, i have never tasted icecream like it ABSOLUTE HEAVEN :)  Thanks for the tips can’t wait to make strawberry shortcake stacks next…- Pauline
  • Not a question Jo, moreover a compliment .  I fell in love with your cooking style and wonderful expressive ways with foods with Tupperware years ago…..And now, I find you on the kitchenaid demo video. Your ease and explanation of everything, even had my Boys intrigued for the whole movie….and now desperately saving for the 3 pasta rollers……And they used to think rolling by hand was fun…. Congrats to you, I will be referring to this blog often. – Carmen
  • I just want to thank and congratulate Kitchen Aid and Jo Richardson for putting on demonstrations at the Royal Melbourne Show this year. Jo has a flair for imparting information to the not-so-confident cooks and making them feel like they can do it too and also develop a love for the Kitchen Aid products. I learnt so much from Jo as she made the sessions very informative and educational in a very fun way and she also imparted an enthusiasm and love for the Kitchen Aid products. – Marietta
  • Thank you so much for giving me the chance to cook with such an amazing chef at the Chocolate Rush festival! It was a great experience and I learnt so much in such a short amount of time. Also, I believe an extra special thank you is in order for Sasha, my new apple-green KitchenAid Artisan Mixer. She looks great in my green kitchen! – Melissa & Sasha
  • I am still in shock at winning my beautiful KitchenAid Mixer at this year’s Royal Melbourne Show. I am absolutely thrilled and cannot believe I have won something that I was planning to have by this Christmas. Thank you to all at Kitchen Aid for the opportunity to be involved in your anniversary celebrations. I have decided to call my precious machine “Apples”, because it’s colour is Candy Apple Red and that great saying “she’ll be apples”. – Love to you all: Honor and Apples
  • I met and spoke to you at the Royal Melbourne Show. Thank you for your time. I was so inspired after talking to you and watching your demonstration, that all I wanted to do was go home and create something fabulous. Your passion for KitchenAid and cooking in general is deeply from the heart and extremely contagious. – Leanne

36 Responses »

  1. Hi Jo!

    We love your fashion sense on your KitchenAid demo video…can i ask where do you buy your clothes? Also love my new KitchenAid!

    Thanks!

    Carolynn

    • How lovely of you! I hope you like my recipes just as much.
      Clothes, yes I love them and simply buy when i see something bright and fun. Similiar to food, all about colour and texture first off for me.

      Hope you got lots of useful tips from the DVD
      Happy Cooking
      Jo

  2. OMG i have just made vanilla ice cream in my new almond cream kitchenaid stand mixer from your recipe Jo on the website, i have never tasted icecream like it ABSOLUTE HEAVEN :) Thanks for the tips can’t wait to make strawberry shortcake stacks next…

    • Hi Pauline,
      Wow congrats to you and thanks for such a lovely comment!
      Try the chocolate mud ice cream and harity coconut – both sensational :)
      Happy Cooking
      Jo

  3. Hi Jo,

    It was pleasure to watch and meet you recently at the Melbourne glutenfree expo. My husband was the person who asked about the flour aftertaste of everything he had treid, I am not too sure you will remember him.

    We both wanted to thank you for your wonderful hints and tips for baking to prevent the flour aftertaste and how to bake light moist glutenfree cake, all your tips worked a treat, my girlfriends were not even aware they were eating a glutenfree cupcake. So thank you for making baking enjoyable again, My husband was lucky enough to win a kitchenaid toaster while we were at the expo thanks kitchenaid wonderful addition to our kitchen.

    I am hoping you can help me again, I am looking for a good pastry recipe (gluten free) as since being diagnosed I am yet to have a good pie or sausage roll and as I usually make my own I have not been successful in making pastry that does not come out dry, gluggy or tasteless.

    I hope that you are able to assist me with my request and look forward to hearing from you in the near future..

    • Hi Kerrie,
      Thank you for such a lovely positive email. Yes I remember your husband as I feel or should i say felt just like you! Initially I just hated gluten free food and that taste!
      You can cook great gluten free food, with a couple of tricks and tips. I can highly recommend Dr Sue Shepherds recipes, Sues food is delicious as is Spencer Clemments recipes.
      Have you looked on the KitchenAid website http://www.kitchenaid.com.au official recipes?
      These are written and tested by me and I think you will like them. There is a special section for gluten free recipes. I can especially recommend my apple frangapani tartlets (the best pastry)! There is also a fabulous sponge cake, wonderful choclate brownies and sausage rolls made with an unusual potato pastry plus others.
      It is still a game of trials and every time I make somthing I seem to get it better and imporve the texture. Please join Top Table as well as you will receive more recipes each month. There is a incredibly good pizza base coming and a wonderful orange cake!! I recently cooked the pizza for a ground of magazine food writers and they couldn’t believe it was gluten free! How happy was i with the response.

      I am always here to help and assit you on ask jo. Hang in there as gluten free food is imporving every day… I am constantly meeting new retailers, bakers, confectionary makers etc. but i would encourage you to make as much of your own food as you can. Freeze individual slices and cakes (so you have it on hand) etc as the food does not keep. Much of the packaged food does contain additives I dont like to eat and I believe they have ‘that lack of flavour, after taste and texture’… !
      Happy cooking and enjoy the beautiful toaster
      Jo

  4. Hi Jo thanks for your recipe. I got the pavlova recipe out of the Ultimate Mixer Cookbook that came with my Kitchenaid. It definitely says to bake for 2 hours and then to turn off the oven and leave until it is completely cold. I will try your recipe next. Thanks again.

    • Hi Susan,
      The Ultimate mixer Cookbook is a cook cookbook. I have made quite a few recipes in it and enjoyed them. (sausages, and a couple of the breads)
      However I have not made the pavlova. Looking at the image in the book the base of the pav shell looks very dark and very dried out? I agree 2 hours does seem too long.
      I so hope you enjoy my recipe. I have had many lovely comments. You can also add the sugar much slower than this recipe… but I love the way you can add the sugar and simply leave the mixer purring away!
      There is also my blog on Pavlova, have a look at the posts. It may help ?
      Jo

  5. Hi Jo, HELP!! I made two pavlovas today and they were both a flop! The first one I made when I got my new mixer was at Christmas and it was crunchy on the outside and the inside was full of ‘marshmallowy’ filling. Today I got lots of outside crunch but no filling in the middle. Threw the first one out and then the second one did the same. I had vistitors so it was a bit of a dud. What did I do wrong? I followed the instruction in the cookbook that came with my mixer. I used fresh eggs and wondered if that was the reason. It says to cook for 2 hours on 150 is that right? Seems like a long time.
    Susan

    • Hi Susan,
      oh dear!! Would suggest you visit the Australian website and look up my pavlova recipe. http://www.kitchenAid.com.au go to official KitcheAid recipes and pop in Vanilla Snow pavlova. The cornflour and vinegar in this recipe will create marshmellow in the centre of the pav. If you want a crisper complete pav, leave out the cornfkour and just ad the vinegar.
      There are also brown sugar meringues and chocolate chilli meringues on my official recipes.
      The humidity can play with meringues causing them to weep or flatten? Your oven temp can also cause issues. Sometimes you may need to bake for a little longer, but yes 2 hours is far too long!! What is the tittle of the book you are using or do you mean the manual. Please go to the Australian website.

      Good Luck, please let me know how you go

      JO

  6. Hi Jo,

    Am just wondering if you can purchase the kitchaid kettle anywhere in Australia? And is it able to be used on an induction cooktop.

    Many thanks
    Mary

    • Hi Mary,
      Sadly no news on that kettle yet… but goodness wouldn’t we all love one!!
      Oh well they say good things are worth waiting for!

      Jo

  7. Hi Jo

    I’ve just bought the ice cream attachment for my Kitchen Aid and the instruction book gives a few limited recipes. It mentions using “half, half”. What is “half, half”? Also can I take any ice cream recipe and use it with my kitchen aid?

    Thanks and Happy New Year

    Carmen

    • Hi Carmen,
      Visit the official website that has my Australian recipes. The recipes in the manual are for the USA. These recipes as you mention use ingredients we do not have and also the quantities are not suitable for the Australian ice cream attachment.

      http://www.petermcinnes.com.au There are hundreds of recipes for all things KitchenAid!
      Keep the ice cream attachment in the deep freeze, so it is ready to go at all times.
      Any particular recipe queries, I am always here to help you.

      I am on TVSN (Foxtell) on the 5th Jan at 1.30 pm. I will be making ice cream if you are able to tune in.

      Happy cooking
      JO

  8. Hi Jo, I have just purchased my first Kitchen Aid Mixer and made a fabulous pavlova for Christmas. I was very pleased. Could you please give me a nice recipe for a birthday cake? It is my grandsons sixth birthday soon and I usually just make a White Wings Buttercake Mix from the packet with my hand mixer. I really want to make something similar (as the children love this cake) but with my new Kitchen Aid. Could you help please? Thanks.

    • Hi Susan,
      Congrats on your fabulous pav. You will absolutely love everything your mixer does.
      I am popping a cake recipe below for you. I am not sure if it is still on the petermcinnes recipe website (have you looked at these wonderful recipes yet? http://www.petermcinnes.com.au). This is the recipe I created for the 90th birthday last year – for the Standmixer.
      It does make a huge cake , so you can half it, if you wish. The white chocolate frosting is completely delicious!

      Happy Cooking
      Jo

      Celebration birthday cake

      Ingredients:
      350g unsalted cultured butter, softened to room temperature
      375g caster sugar
      3tsp vanilla extract or vanilla bean paste
      6 large eggs
      650g self raising flour
      350mls milk
      50g sour cream

      White chocolate frosting:
      250g unsalted butter, softened to room temperature
      2 tsp vanilla extract or vanilla bean paste
      750g icing sugar mixture
      100g white chocolate ,melted & cooled
      40mls water
      2tsp lemon juice
      1 punnet berries, hulled and chopped

      Decoration:
      Lollies and candles , as desired

      Method:
      Line 2 x 22cm heavy based round (or 4 x small 18cm sandwich pans) cake pans with baking paper. Allowing the paper to come up over the top of the pan.

      Preheat the oven to 160C (140C fan forced).

      Attach the scrape a bowl attachment to the standmixer. Place the butter into the mixing bowl. Mix on speed 4 for 2 minutes or until light and fluffy. Add the sugar, vanilla and beat on speed 6 for 5 minutes.

      Add the eggs one at a time beating between each addition. Add 1/3 flour and milk and mix on speed 1. Add the remaining flour and milk in two batches and the sour cream and mix until just combined. Do not overmix.

      Pour into the prepared pans and bake on the centre shelf for 1 hour 20 minutes or until firm and golden. Cool in pan 5 minutes before turning out. Allow to cool completely.

      For the frosting: Attach the scape a bowl attachment (or flat beater) to the standmixer. Place the butter and vanilla into the mixing bowl. Beat on speed 4 for 2 minutes. Attach the food shield and add the icing sugar and beat 2 minutes. Add the melted chocolate, water and lemon juice, beat on speed 6 until very light and creamy. Separate about one third of the mixture and lightly fold with the chopped berries.

      Sandwich the layers together with the berry frosting. Coat the sides and top with the remaining frosting.

      Cut a star template out using thick cardboard and press in the centre of the cake. Remove and discard. Decorate the star with choice of lollies or sprinkles and place on candles. Decorate the sides as desired.

      Tips:
      Cake can be made 1 day in advance before icing.

      1 x large double 22cm cake or 2 x small double 18cm cakes

  9. I have recently purchased a Kitchen Aid food processor as my other one is getting to the end of its life – not a Kitchen Aid. My old processor was excellent at putting through 1kg blocks of cheese and it did this perfectly without any balling or turning the cheese into glug. I went to a demonstration and they assured me the results would be the same with a Kitchen Aid and I have not had this same success, so I have retained my old processor just for this purpose. I use the 4mm shredding disc and I have tried grating the cheese at room temperature and at fridge temperature. Can you advise what I might need to do differently to get a better result from my Kitchen Aid Processor?
    Regards
    Jenny

    • Hi Jenny,

      I use the processor for grating and shredding all the time and i am happy with the results.

      The tips are:
      1. Cut the cheese into long thick ‘sticks’ and add through the small food chute only.
      2. Always use chilled cheese.
      3. One you have chilled and cut the cheese, it really is very quick. The processor spins at 1700 RPM – this is very very fast.

      I hope you find you get the result you are wanting.

      Happy Cooking
      Jo

  10. how do I get in touch with the chap who makes the pizza ovens?
    The wife and I purchaced a kitchen aid mixer a couple of years ago and find it incredable everything turns out perfect, you can see why it is used in all good kitchens
    cheers
    David.
    Ps the wife is thinking of getting the food processor.

    • Hi David,
      Yes everything will turn out perfect with KitchenAid! I am sure you will love the processor too.
      Re pizza ovens, I am sorry i do not know anyone.
      I myserlf am thinking about getting a large woodfired oven built- the flavour is amazing.

      Happy Cooking
      Jo

    • Hi Joe,
      It absolutely is and easy too.
      1.Heat the butter and water in a saucepan until boiling, add the flour & salt. Beat until smooth and cook about 30 seconds.
      2. TRANSFER the mixture to the standmixer. using the flat beater, beat on speed 4 gradually adding the eggs and beating well inbeween each addition. The mixture is ready when smooth and shinny. (you may not need all the egg – depends on the flour, humidity etc). When the mixture is firrm and doesn’t want to fall from the beater it is ready

      Enjoy!! I LOVE profiteroles….

      Happy Cooking
      Jo

  11. Hi Jo

    Just wanted to know what the difference was between the RVSA rotor slicer-shredder and the MVSA Rotor slicer-shredder?

    Thanks
    Denise

    • Hi denise,
      Both are good slicer shredder units. The MVSA is I think easier to use, with new design features and a larger selection of drumbs (6 in total).

      The RVSA unit is available in a attachment pack which includes a straining unit/ attachment. this does dot all the I’s & cross all the T’s, as between the 2 units it has lots of features. However you can also buy all the attachments seperately.

      Your local retailer that sells KitchenAid products will have catalogues for you to view the attachments.

      I hope i have helped you
      Jo

  12. My Kitchen Aid is rougly 6 years old has not had that much use but yesterday a bolt came out the top side of unit hence top falling forward and not working. Is it the spring gone ? Where do I take it to get it fixed I live at Southbank. Regards M Seeley

    • Hello,
      You can very simply tighten the centre bolt you are speaking about. Basically you turn the mixer upside down and tighten a small screw right in the centre of the stand – all you need is a screw driver. But I recommend you call customer service on 1800 990 990 and the girls will talk you through it. They can also recommend a local repairer. It could also need someone to look over it?
      Usually this sort of thing only hapens from lots of use and the head of the mixer being lifted up and down constantly…… it is not a big problem at all.
      You will be using your lovely mixer very soon!
      Jo

  13. Hi Jo
    I just had my new empire red KitchenAid delivered today which I have been dreaming about for a long, long time but when I took it of the box there is two darker lines/marks in the paint on the top side. I know you can buy marked ones at a cheaper price but I had wanted one in perfect condition. Whenever I look at it it’s all I can see. Is there anything to be done or do I have to just get use to the imperfection?
    Thanx Chaney

    • Hello,
      Goodness me – please call customer service on 1800 990 990.
      They will look after you.
      These ‘black lines’ how odd. I have not seen anything like this.

      Any cooking questions, suggestions etc – please let me know.
      I am here to inspire & delight!

      Happy Cooking
      Jo

  14. Hi Jo,
    I have a customer who purchased a ravioli attachment from us, and recently asked you about her problem and her response from you was to contact someone else, she was not very impressed with the reply. Her problem is that when she fills the ravioli attachment up the fillings come out from the sides, could you please advise me what she is doing incorrectly ??
    Thanks I now await you urgent reply
    Julie
    House in Griffith

    • Hi Julie,
      Yes i remember the query. I am sorry your customer was not happy. At the time i did not have the experience i felt was required to answert her queries, therefor i directed onto Customer Sevice.

      However, here are my recommended tips for the raviloi attachment:

      1. keep filling evenly spread and minimal. if there is too much filling YES it will come out the sides.
      2. work slowly and calmly… this technique is a slow methodical method, that works with even pressure and low speed. ( I liken it to spun sugar or chocolate work, initially it was harder to manage).
      3. the fresh pasta must be not over worked and too stretchy – this also causes the dough to move all over the place and not fill evenly

      i hope this helps your customer.

      kind regards
      Jo

  15. Hi Jo
    I just have new Kitchenaid Mixer an problem is I can’t remove mixing bowl from machine.
    Help me please.
    Many thanks. Halina

    • hello halina,
      oh goodness – how frustrating for you. i think you have a SKM 150 model. this is the model with the head that ’tilts’ up?

      on this model sometimes the bowl can lock in quite firmly. this often happens after heavy mixing of foods like pasta, dough etc. or purhaps a strong hand has locked it on? it is just like a tap being tuned too tightly and you can’t turn it on!

      stand in front of the mixer with it facing you. ssing a tea towel or dry cloth grip the handle and firmly push it to the RIGHT. repeat this a couple of times….you can also knock the handle lightly with a heavy item – something like the end of a rolling pin. it should only take a couple of firm knocks to release.

      the bowl is designed to ‘lock in’ so the mixer can turn effectively. this locking difficulty has happened to me only once or twice and my firm KNOCK to the right has released it.

      If you are still having difficulty please call 1800 990 990 and customer service will assit you….

      good uck!

      jo

  16. Hi Jo

    i recently purchases a copper mixing bowl – would this be suitable to use for making butter (i have read where you can make butter with a good food processor/mixer)

    many thanks
    Joanne

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